Our Drivers

Trust in us to be your ground travel specialists!

How did Ground Travel Specialists become Detroit’s leading charter bus rental company? We believe our success comes down to this: we know the secret to a safe, comfortable, and successful trip depends on the quality of the vehicle and of its driver. That’s why we work hard to ensure that every vehicle in our fleet is safe, comfortable, and reliable, and we apply that same attention to detail and commitment to quality when it comes to hiring our drivers.

What Defines Our Drivers?

Friendliness

Happy drivers make the best bus drivers! When hiring and training a driver, we first look for candidates that have great personalities (along with a good driving history, of course). We put an emphasis on cultivating drivers who will prioritize the customers’ experience, so you can always expect a friendly driver with great customer service skills!

Experience

Our coach bus drivers have the knowledge and experience to get you where you want to go! Our team has driven across all 48 continental states and all over Canada. We will always try to pair you up with a driver who has been to where you’re traveling, but even if you’re going somewhere new for us, every driver in our fleet carries a GPS system with them and stays up-to-date on local weather and traffic conditions. We do everything we can to get you to where you want to go safe and sound!

Communication

With Ground Travel Specialists, you’ll always stay up-to-date. All of our drivers carry cell phones, and you will receive their name and number before your trip even starts. Any member of your group can use this number to call the driver if you have any questions or if there is a change in the itinerary. Your driver is there for your needs, and wants to do whatever they can to keep you and your entire group safe and on-track!

Customer-Oriented

Our drivers really do care about your group and your experience with us. They will go out of their way to make sure that your every need or concern is taken care of in a timely and professional manner.

Professionalism

When it comes to professionalism, we employ only the best. You will notice the Ground Travel Specialists difference from the very first time you meet your driver! He or she will be prompt to your pick-up, dressed professionally, and ready to take care of your group for the duration of your trip. Additionally, all of our drivers are knowledgeable about and compliant with all legal and safety regulations from the DOT (Department of Transportation) and FMCSA (Federal Motor Carrier Safety Administration).

Training

Before driving with our fleet, we put all of our drivers through a mandatory two-week training period, during which we can assess their level of comfort and confidence on the road. After graduating from basic training, we continue to train and reinforce their learning with quarterly safety and review meetings. During these meetings, management reviews company policies, DOT laws, safety habits, health protocols, customer service requirements, vehicle maintenance, and more. We do everything we can to ensure our drivers are armed with the knowledge and experience they need to take care of your group in any situation.

Resourcefulness

We work with all of our drivers to make sure they understand how to maintain and operate our entire fleet of coach buses and motorcoaches inside and out! Every driver is well-versed in pre-trip inspection protocols, good preventive maintenance, and basic vehicle repairs for all the vehicles in our fleet. Because of this training, on the small chance that you run into an unexpected issue on the road, your driver will have the proper tools and knowledge to deal with small repairs and get you up and running ASAP!

We Offer Competitive Pay

By now, we hope it’s obvious that all of our hiring and training protocols are designed to retain drivers that can provide great service and an amazing travel experience for you. We pay our drivers well, offering competitive top 10% salary rates compared against other charter bus companies in the Detroit area. We offer this incentive to help attract and retain the best talent in the industry, and to exert greater control over the quality of our drivers and their performance.

Don't forget to tip your driver!

When you book a bus rental through Ground Travel Specialists, you can be confident that our drivers will always give you maximum effort. After all, we have great training, high pay, amazing service support, and strict standards.

When you do receive good service, we ask that you tip your driver accordingly. The driver’s tip is not included in your price unless it is expressly noted on the confirmation you received. Although this gratuity is not required per our contract, we strongly encourage you to offer it for a job well done. Our drivers do not expect a tip, but do hope to receive one in return for superior service: showing up on-time, looking and acting professionally, and getting you to and from your destination safe and sound.

What is a good tip for drivers?

We are often asked, “what is a good tip for the drivers?” Here is what we generally recommend:

  • Short trips around town: $1 per person
  • Full-day charters or multi-day trips: $1.50 to $2.50 per person, per day
  • Our drivers care about your group’s happiness. Please show them that you appreciate their efforts in making your trip a complete success.

Apply To Be A Driver

Are you interested in joining the Ground Travel Specialists team? We would love to hear from you! Our fleet always has room for more friendly, experienced, and professional drivers. If you think you exemplify the qualities we’re looking for in a great charter bus driver, then please download and fill out the application. Once you have finished your application, please scan it and submit it with this form.
Application - driver
©2022 Ground Travel Specialist® - All rights reserved.
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